About Us
We started our SoCal based company with the vision of creating ethical products that are good for both people and the planet. We're passionate about our designs, sustainable processes, and communities. We believe that together, we can make a positive & lasting impact.
FAQs
What does Kiara mean?
Bright and Shining. The name is symbolic of inner strength, wisdom, and a radiant spirit. It is a name that is often associated with light, clarity, and confidence.
Where is your HQ located?
We're located in sunny Irvine, California.
Where are your lab-grown diamonds made?
Our lab-grown diamonds are created in Surat, Gujarat, on the west coast of India. Surat is a leading city for lab-grown diamonds globally, focusing on the quality and perfection of each and every diamond.
What process is used to make your lab-grown diamonds?
Our lab-grown diamonds are made using a Chemical Vapor Deposition (CVD), which uses a high-tech chamber combining heat and gas to coax carbon atoms into arranging themselves into a beautiful, strong structure of a diamond. No mining, no pressure, just science and patience.
Are lab-diamonds considered real diamonds?
Yes! A lab-grown diamond is a real diamond, just like the one you’d find in the ground, but instead of being created by millions of years of pressure and heat beneath the Earth’s surface, it’s synthesized in a controlled laboratory environment. To the naked eye, or even through common diamond testing methods, lab-grown diamonds are indistinguishable from mined diamonds due to their identical physical and chemical properties.
Why are lab-grown diamonds the better choice?
The many benefits of lab-grown diamonds have led to their growing popularity over mined diamonds as they’re sustainable and ethical, offering a true conflict-free option with significantly less environmental impact than traditional mining. Lab-grown diamonds are also much more affordable, and also offer greater customization as they
can be created in a wider range of colors and cuts due to the controlled environment.
Is the jewelry certified?
Certifications from International Gemological Institute (IGI) are included with every purchase. IGI is one of the most well-known and respected international gemological laboratories, providing certifications for lab-grown diamonds. Their reports are detailed and include crucial information like carat weight, cut, color, clarity, polish, symmetry, and fluorescence.
Do you offer a warranty?
Yes we do! We stand behind our quality and craftsmanship. All of our products come with a limited lifetime warranty that protects against defective manufacturing. We will evaluate your product and if approved, we will repair it at no cost. Our warranty solely covers manufacturer’s defects and excludes coverage for wear and tear, accidental damage, loss of lab-grown diamonds, and theft. Any repair, alteration, or service performed by somebody other than Kiara Labs will void the warranty.
What's your return policy?
We offer a 14-day return policy with full refund. It’s important to us that you love your product and wear it proudly! Simply email us your request within 14 days of receiving your delivery. Our return policy excludes custom orders, as those are not returnable, exchangeable, or cancellable. However custom orders are still backed by our limited lifetime warranty.
How do your prices compare to the rest of market?
Because we're a mission-first based company, our focus is on our impact vs. our bottom line profits. And our costs are direct without any middlemen markups. We aim to provide the best pricing possible while maintaining the highest quality standards for each and every order.